Dr Erica Ballantyne is a Senior Lecturer in Operations & Supply Chain Management at the University of Sheffield Management School, where she leads the Logistics, Operations & Supply Chain Management Theme within the  Supply Chain, Operations & Logistics Applied Research Centre. She has previously been employed in various operational and management roles within the logistics and transport industry, including working for a major European 3PL; and other leading supply chain contractors mainly in the FMCG and grocery sector. She has a PhD from the Institute for Transport Studies, University of Leeds, and is an active member of the Chartered Institute of Logistics & Transport (CILT) Logistics Research Network. Building on previous industry background, Erica is an applied, interdisciplinary researcher in logistics, sustainable transport, and supply chain operations, with current interests in the areas of managing retail returns, reverse logistics, and transport logistics applications for energy storage and electrification. She has been involved in several large UKRI and EU funded interdisciplinary projects drawing on her expertise in logistics and transport.