General Manager for Strategy and Development , Sainsburys Argos
Greg is the General Manager for Strategy and Development at Sainsburys Argos, leading a team responsible for transforming the home delivery customer experience, whilst delivering improvements to cost to serve. Prior to this role, Greg led the creation of the Argos Same Day delivery proposition, which established a market leading store based delivery network covering 90% of the UK with same day home delivery. In previous roles, Greg has also led a programme to transform the customer experience for large item home delivery, which resulted in customer satisfaction scores doubling within 12 months. Before joining Sainsburys Argos, Greg worked in Operations Development at Tesco and as a strategy consultant at PriceWaterhouseCoopers.